Refund policy
Returns, Exchanges & Refunds
Every Reaching Dreams tee is printed to order, individually, for you. That is why this policy is not the same as a policy for shelf stock — nothing here came out of a warehouse, so we cannot simply put a returned tee back on a rack.
If something is wrong with your order
If your tee arrives damaged, defective, misprinted, or is not what you ordered, we will replace it free or refund you in full. Your choice.
Email admin@reachingdreams.in within 7 days of delivery with:
- your order number
- a photo of the item showing the problem
- a photo of the shipping label
You will not be asked to pay return shipping when the fault is ours.
Size exchanges
Ordered the wrong size? Write to us within 7 days of delivery. The tee must be unworn, unwashed, and in its original packaging. Where we can, we will exchange it — return shipping for a size change is paid by you, and we cover sending the replacement out.
Check the size guide before ordering. It has full garment measurements and will save you the trouble.
Change of mind
We cannot accept change-of-mind returns on printed-to-order items. Nothing was sitting in stock — it was made because you asked for it. Please order carefully.
Cancellations
Write to us as soon as possible. If your order has not gone into production we will cancel it and refund you in full. Once printing has started we cannot pull it back.
How refunds are paid
Approved refunds go back to your original payment method within 5 to 7 business days. For cash-on-delivery orders we will ask for bank details to process the transfer. Depending on your bank, it can take a few more days to appear on your statement.
Contact
admin@reachingdreams.in — we reply within one working day.